For plumbers and drain specialists
You're under a sink with a wrench in one hand and a flashlight in the other. The phone rings. It's the third call this hour. The first two went to voicemail and the customers are already calling someone else. Reeve is the colleague that picks up while you finish the job.
What gets handled
- Service-call intake. Reeve answers the phone or text, asks the right questions (address, fixture, severity, access), and books the slot on your calendar — with the details you need to walk in prepared.
- After-hours emergencies. Drain backups don't respect business hours. Reeve picks up at 11pm, triages severity, and either books for first thing in the morning or escalates to your phone if it's a real emergency.
- Quotes for routine work. Standard service calls (drain clear, faucet swap, water heater inspection) with prices you've set. Anything outside that range gets flagged for you to handle personally.
- Recurring maintenance reminders. Annual water heater flushes, sump pump checks, backflow tests for commercial accounts — Reeve reaches out at the right time and books the appointment.
- Invoicing and collections. Invoice goes out the same day the job's done. The thirty-day-late follow-up goes out without you remembering to send it. Stripe handles payment; the money goes to your account, not Reeve's.
Why this fits plumbing specifically
Plumbing is high-call-volume, high-context, low-margin. A missed call to a competitor costs you a job. An invoice you forget to send for two weeks costs you the cash flow. A sloppy follow-up on a $200 service call costs you the referral. The work that pays you is the twenty minutes under the sink; the work around it is what burns the day.
Reeve doesn't replace the plumber. It replaces the answering service that misses context, the spreadsheet of late invoices, and the follow-ups you keep meaning to send.
What it costs
Starting at $50/month per business, based on usage. Most operators in the closed beta land between $50 and $100. Stripe transaction fees pass through to your Stripe account directly. See pricing for the honest details on the first thirty days.
How it earns trust
The first thirty days you review every action Reeve drafts — the booking, the quote, the invoice, the follow-up. You approve, edit, or reject from your phone. The agent learns from every correction. After thirty days, the routine bookings and confirmations start shipping on their own; consequential things (an unusual quote, a refund, a billing dispute) keep coming to you. The trust is earned per action class, not declared.
Read more about how trust is structured and how the architecture defends against bad behavior.
Reeve is in private beta with a small number of design partners. Plumbing is one of the verticals we're prioritizing for the first cohort. If your shop runs on you answering the phone and you're tired of being the bottleneck, register your interest or write to hello@reeve.tools.