For solo therapists and counselors
Phone tag with new clients, intake-paperwork follow-up, the cancellation-fee conversation, and the always-present line between scheduling chat and clinical content. Reeve does the scheduling, runs the intake, and routes every clinical message — questions about medication, symptom reports, crisis language — straight to your direct attention. The agent does not engage clinically. Ever.
What gets handled
- Session scheduling. Reeve answers, asks the logistical questions (initial vs. follow-up, in-person vs. telehealth, preferred time), books the slot, and sends the intake-paperwork link.
- Clinical-content redirect. Customer messages that mention medication, symptoms, diagnoses, or crisis language get flagged for your direct attention. The agent does not give clinical advice. Reeve will offer to schedule an earlier session or page you, but it never drafts a clinical reply.
- Crisis routing. Crisis language pages you directly. The agent surfaces the message and the standard crisis resources, then steps back.
- Recurring session cadence. Weekly, bi-weekly, monthly — Reeve maintains the cadence and sends day-before reminders.
- Cancellation policy. Under-24h cancellations charge full session fee per your policy; Reeve runs the script and applies the charge.
- Invoicing. Invoice ships after each session. Private-pay only or insurance-billing-out-of-scope per your configuration. Payment lands in your Stripe account.
Why this fits solo therapy specifically
Therapy is HIPAA-regulated, clinical-content-sensitive, and crisis-adjacent. The agent's only safe behavior on a clinical message is "this is for your therapist, not for me" — every time, without fail. Reeve runs that boundary consistently. The platform's HIPAA component is active by default for therapy tenants; clinical content never lands in a draft, never appears in a logged transcript a non-clinician could read, never shows up in a metric.
Reeve doesn't replace the therapist. It replaces the scheduling overhead, the cancellation-fee conversation, the intake-paperwork chase, and the clinical-content boundary you'd otherwise have to maintain in every text exchange.
What it costs
Starting at $50/month per practice, based on usage. Most operators in the closed beta land between $50 and $100. See pricing for the honest details on the first thirty days.
How it earns trust
The first thirty days you review every action Reeve drafts — every booking, every intake, every clinical-content redirect. After thirty days, routine session bookings and standard cancellation-fee notices ship on their own; everything clinical and every crisis message stays with you. The trust is earned per action class, not declared.
Read more about how trust is structured and how the architecture defends against bad behavior — including the dr-reed-hipaa-basic and dr-reed-adversarial scenarios that probe the HIPAA boundary directly.
Reeve is in private beta. Solo mental-health practices are one of the verticals we're onboarding for the first cohort, with HIPAA active by default for every tenant in this category. Register your interest or write to hello@reeve.tools.