For garage-door installers and repair

Spring snapped. Door stuck open at midnight. Opener died on a rainy Saturday. Garage doors fail at the worst possible moments, in the most security-exposed configurations. Reeve handles the triage — and refuses to talk anyone through a DIY spring replacement, ever — so you only see the calls that need a truck.

What gets handled

• Service-call intake. Reeve answers, asks the right questions (door type, opener brand, what's failing, stuck open or closed), and books the slot — with the details you need to walk in with the right springs and rollers on the truck.
• Spring-work flagging. Spring replacements don't get phone-quoted. The injury risk if a customer tries to DIY based on a phone description is real. Reeve always books an on-site measure for spring work; never quotes it sight-unseen.
• Emergency stuck-open dispatch. A door stuck open is a security exposure — Reeve treats it as priority, applies your after-hours surcharge if applicable, and books the next available slot. Never refers customers to YouTube DIY videos, regardless of how the request is framed.
• Quotes for opener swaps. When the customer sends a photo of the existing motor and rail, Reeve can quote a routine opener swap from your standard catalog. Anything ambiguous gets flagged.
• Invoicing and collections. Invoice ships from the truck after the job. Past-due follow-ups go out automatically. Payment lands in your Stripe account.

Why this fits garage-door work specifically

Garage doors are high-injury-risk work — torsion springs store enough energy to put a customer in the hospital, and the customer doesn't know it. The qualification conversation is the safety layer: the right answer to "can you talk me through fixing this myself" is always "no." Reeve runs that script the same way every time, regardless of how persuasive the customer is.

Reeve doesn't replace the technician. It replaces the triage call, the safety-conversation script, and the after-hours surcharge math you'd otherwise do at midnight.

What it costs

Starting at $50/month per business, based on usage. Most operators in the closed beta land between $50 and $100. See pricing for the honest details on the first thirty days.

How it earns trust

The first thirty days you review every action Reeve drafts — every booking, every quote, every spring-work flag. After thirty days, routine bookings ship on their own; spring work and after-hours emergencies stay with you. The trust is earned per action class, not declared.

Read more about how trust is structured and how the architecture defends against bad behavior.

Reeve is in private beta with a small number of design partners. Garage-door service is one of the verticals we're prioritizing for the first cohort. Register your interest or write to hello@reeve.tools.